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Terms and Conditions

Introduction

Welcome to HoneySentry, a service provided by 99Tries OÜ (hereinafter referred to as 'HoneySentry'). These terms and conditions govern your use of the HoneySentry website and the website monitoring services offered. By accessing or using our services, you agree to be bound by these terms and to comply with all applicable laws and regulations.

Monitoring Services

HoneySentry offers an advanced platform that continuously monitors your website using AI-driven agents. Our system routinely checks for issues such as spelling errors, broken links, downtime, and other potential problems. You will receive prompt notifications whenever an issue is detected, helping you maintain a reliable and professional online presence.

Account Registration and Use

To use HoneySentry's services, you must register an account and provide accurate, complete information. Account holders are responsible for all activities that occur under their account and must keep their login credentials confidential.

Payments and Billing

HoneySentry uses Stripe to offer secure and efficient payment processing for our subscription-based monitoring services. To ensure smooth transactions, all customers must complete a verification process in accordance with Stripe's rules and conditions. By using HoneySentry, you confirm your acceptance of both our terms and Stripe's terms of service, which are available on their website.

Billing Data and Accounting

Users can export their billing history from HoneySentry in CSV format. This export includes details about your subscription payments for specified periods and can be used for record-keeping and bookkeeping purposes. We recommend regular exports to keep your financial records up to date.

Use of HoneySentry and Fee Structure

When using HoneySentry, a service fee is applied as part of your subscription. This fee covers costs for continuous monitoring, payment processing via Stripe, and our administrative operations. The fee is automatically applied to your billing cycle, and while it is subject to change, any adjustments will be communicated in advance.

GDPR Compliance and Data Protection

HoneySentry is committed to protecting the privacy and security of your data in accordance with the GDPR and all applicable data protection laws. Please review our privacy policy for detailed information on how we collect, use, and safeguard your information.

Refund Policy

Refunds for HoneySentry's website monitoring services are subject to the terms outlined in our refund policy. In general, refunds are determined based on the subscription plan selected and the circumstances surrounding the cancellation. Please refer to our refund guidelines for further details.

International Use

HoneySentry's services are available internationally. Users are responsible for ensuring that their use of our services complies with local laws and regulations in their respective jurisdictions.

User Conduct

Users of HoneySentry are expected to use our services in a lawful and ethical manner. Any abuse of the service, including fraudulent or harmful activities, will result in account termination and may lead to legal action.

Intellectual Property

HoneySentry and its original content, features, and functionality are the exclusive property of 99Tries OÜ and are protected by international copyright laws, trademarks, patents, trade secrets, and other intellectual property rights.

Content Usage and Ownership

Any content you provide—such as website URLs, monitoring settings, and custom configurations—remains your property. By submitting such content, you grant HoneySentry a non-exclusive, royalty-free license to use and display it for the sole purpose of providing and enhancing our monitoring services.

User-Generated Data

All data created and stored by users on HoneySentry remains your property. HoneySentry may use aggregated and anonymized data for analysis and service improvement purposes without revealing your personal information.

Security Measures

HoneySentry employs industry-standard security measures to protect your data and ensure the integrity of our monitoring services. Users are encouraged to maintain strong passwords and to keep their account information confidential.

User Responsibility

You are solely responsible for the security of your account and all activities that occur under it. In the event of any unauthorized use, please notify HoneySentry immediately.

Feedback and User Suggestions

Feedback and suggestions provided to HoneySentry may be used without restrictions to help improve our service. We greatly appreciate your contributions.

Service Changes

HoneySentry reserves the right to modify, suspend, or discontinue any aspect of our monitoring services at any time. We will notify users of any major changes that may affect service functionality.

Affiliate Links and Third-Party Content

Any third-party content or affiliate links on the HoneySentry platform are governed by the terms of those third parties. HoneySentry is not responsible for the content, accuracy, or practices of these external sites.

Use of Cookies and Tracking Technologies

HoneySentry uses cookies and similar technologies to enhance user experience and analyze service usage. By continuing to use our services, you consent to our use of these tracking technologies.

Contact Information

For any questions regarding these terms and conditions, please contact us at info@honeysentry.com. Our support team is committed to responding within 24 hours.

Dispute Resolution

Payment-related disputes are managed through Stripe in accordance with their dispute resolution policies. For other service-related disputes, HoneySentry will facilitate communication to resolve the matter promptly.

Changes to Service Terms

Any changes to the service terms will be communicated to users via email. If you disagree with any modifications, you have the option to cancel your subscription before the changes take effect.

Limitation of Liability

HoneySentry is provided 'as is' without any express or implied warranties. Neither HoneySentry nor 99Tries OÜ shall be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

Changes to Terms

We reserve the right to update or modify these terms and conditions at any time. Your continued use of HoneySentry after any changes are posted signifies your acceptance of the revised terms.

Termination Policy

If you wish to terminate your subscription, please contact our support team. HoneySentry reserves the right to suspend or terminate any account engaged in illegal, unethical, or harmful activities without prior notice. Refund eligibility is determined by the terms of your subscription plan.

Service Availability and Maintenance

While HoneySentry strives to provide continuous and reliable website monitoring, we cannot guarantee uninterrupted service. Scheduled maintenance or unexpected downtimes will be communicated via email to minimize any inconvenience.

Third-Party Integrations

HoneySentry may integrate with third-party services to deliver optimal monitoring capabilities. Any data shared with these services is limited to what is necessary, and the respective third-party terms apply.

Customer Support

Our customer support team is available via email and phone, and we commit to responding to inquiries within 24 hours. Please reach out if you need assistance or have any concerns regarding our services.

Content Management

Although HoneySentry primarily stores website URLs and monitoring settings provided by users, any issues or requests regarding this data should be directed to our support team for resolution.

Modifications to Services

Substantial changes to HoneySentry's services will be communicated to users in advance. If you disagree with these changes, you may opt out by contacting our support team.

Termination

HoneySentry reserves the right to terminate any account at its discretion for engaging in illegal, immoral, or otherwise harmful activities. Users wishing to inquire about the termination process or appeal a decision should contact our support team.

Prohibited Uses

The use of HoneySentry's services for any illegal or fraudulent activities, including but not limited to phishing, spamming, or distributing malware, is strictly prohibited. We reserve the right to refuse or terminate service for any account found to be in violation of these rules.

Governing Law

These terms and conditions are governed by the laws of Estonia, without regard to its conflict of law principles. Our failure to enforce any provision of these terms shall not constitute a waiver of our right to do so in the future.

Contact Us

If you have any questions or concerns regarding these terms and conditions, please contact us at info@honeysentry.com.

Valid from: 31-03 - 2023